My writing on product design, AI, and innovation has changed the practice in teams like those at Amazon and the BBC.
The secret of explaining design isn't a series of screens—its the story around it.
A collection of essays offering frameworks for the future, from contributors like: Azeem Azhar, Genevieve Bell, Benedict Evans, and myself (read my chapter).
Kevin Hoffman's book about the design of meetings, so they don't have to be painfully inefficient snoozefests.
Many successful creatives spend a little less time creating the work, and more time on how to communicate it.
A little while ago I ran a survey with my mailing list to find out what people were struggling with most, and one comment stuck out in my mind: "A lot of the skills (presenting, storytelling, etc) seem important and connected. If there was a...
Second-order outcomes are amongst the most compelling stories you can tell about your work. Learn what they are, and why they're so compelling. Then write your own.
It's very easy to undermine what you're trying to say, by saying too much.
